Privacy Policy

In this policy, “Ad Hoc Digital”, “we”, “us” and “our” refer to Ad Hoc Digital (ABN 76 423 292 439), a marketing agency based in Australia. “You” and “your” refer to the individual interacting with our website at adhocdigital.com.au or with our services.

For any privacy question, request or complaint, contact us at info@adhocdigital.com.au. We respond within one business day where possible and, in any event, within the timeframes required by applicable law.

We collect only the personal information we genuinely need to operate this website and deliver our services. That is generally one or more of the following categories:

• Contact details you provide directly, including your name, business email, firm name, role and location.
• Booking and meeting information when you schedule a meeting via our embedded calendar.
• Correspondence when you email, message or otherwise communicate with us.
• Service-delivery information for clients, including campaign data, account credentials you choose to share, and content we create together. This information is treated as confidential.
• Technical information automatically logged by our hosting and security providers (IP address, browser type, pages visited, referring URL, timestamps). This is collected for operations, security and abuse prevention.

We do not knowingly collect personal information from minors. This website is intended for legal-services professionals.

We use personal information for the following purposes:

• To respond to your inquiry or meeting request.
• To deliver the services you have engaged us for, and to administer those services.
• To send you operational communications (e.g. invoices, meeting confirmations, service updates).
• To send you marketing communications, only where you have provided express or inferred consent under the Spam Act 2003 (Cth) or applicable opt-in law. Every marketing email includes an unsubscribe link.
• To improve our website and services, including using aggregated, de-identified analytics.
• To comply with our legal obligations, protect our rights, and investigate misuse.

Where the law requires us to identify a legal basis, we rely on one or more of: your consent; the necessity of processing to perform a contract with you; our legitimate business interests (e.g. running the site and serving clients); and compliance with legal obligations.

We do not sell personal information. We may share it only with:

• Service providers who help us run our business (e.g. our CRM, calendar, email, hosting, analytics and payment processors). These providers are contractually bound to use the information only as we instruct.
• Advertising platforms (e.g. Google, Meta) used to run campaigns on behalf of our clients. For our own marketing, we use these platforms only with appropriate consent.
• Authorities and advisors where required by law, court order or to protect our rights.
• A successor entity in the event of a merger, acquisition or sale of assets, under the same protections as this policy.

Ad Hoc Digital is based in Australia. Our service providers, including those storing or processing personal information, may be located in the United States, Canada, the European Union or elsewhere. By using our website or services, you acknowledge that your personal information may be transferred to and processed in those countries.

We take reasonable steps to ensure overseas recipients handle personal information in a way that is consistent with this policy and the APPs, including by relying on the contractual commitments of well-known service providers.

Subject to applicable law, you have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct information that is inaccurate, out of date or incomplete.
• Deletion / erasure: request that we delete personal information we no longer need to retain.
• Objection / restriction: object to certain processing, or ask us to restrict it.
• Withdraw consent at any time, where processing was based on consent. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
• Opt out of marketing at any time using the unsubscribe link in any email, or by contacting us directly.
• Lodge a complaint with us in the first instance and, if unresolved, with a regulator. In Australia, the Office of the Australian Information Commissioner (OAIC). In Canada, the Office of the Privacy Commissioner (OPC). In California, the California Privacy Protection Agency (CPPA) or the Attorney General.

California residents (CCPA / CPRA):you may also request information about categories of personal information collected, sources, purposes, and parties to whom it is disclosed, and may direct us not to “sell” or “share” your personal information. We do not sell personal information.

We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising any of these rights.

We take reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, modification or disclosure. These include access controls, encryption in transit, vendor due diligence and staff confidentiality obligations. No method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

If we become aware of a notifiable data breach, we will comply with the notification obligations under the Privacy Act 1988 (Cth) and any applicable US or Canadian breach-notification laws.

We retain personal information only for as long as we need it for the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When personal information is no longer needed, we delete or de-identify it.

We use a small set of essential cookies necessary to operate the website (e.g. for security and session management). We do not run behavioral advertising trackers on our own marketing site. If we add analytics in future, we will update this policy and add a cookie notice.

Our website may contain links to third-party sites or embed third-party services (such as our calendar or social profiles). Those third parties are responsible for their own privacy practices, and we encourage you to review their policies. We are not responsible for the content or privacy practices of any third-party site or service.

We may update this policy from time to time to reflect changes to our practices or to comply with new legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by other means.

For any privacy matter, please email info@adhocdigital.com.au. We treat all privacy correspondence seriously and will respond within the timeframes set out by applicable law.

See also our Terms & Conditions and Accessibility Statement.